"Health Insurance Blog" - 1 new article

J.D. Power and Associates released their health plan rankings for 2012, and the award recipient for the state of Pennsylvania was Geisinger Health Plan of Pennsylvania.  Geisinger’s Overall Experience received a score of 5 out of 5.  Other categories that received 5 out of 5 included Coverage and Benefits, Information and Communication, Claims Processing, Statements, and Customer Service.

Highmark Blue Shield also received a five in Overall Experience with a five in Provider Choice, Claims Processing, and Approval Processes.  Capital Blue Cross received a 4 out of 5 while HealthAmericaHealthAssurant, HighMark Blue Cross Blue Shield, Independence Blue Cross, and UPMC Health Plan received a score of 3 out of 5 which is considered about average.

Four health plans received rankings that were less than desirable including UnitedHealth of Pennsylvania, Cigna of Pennsylvania, Blue Cross of Northeastern Pennsylvania, and Aetna with 2 out of 5.  You can learn more about how plan rankings are calculating by visiting J.D. Power and Associates’ Power Circle Ratings.

Written by Sam Tabes

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