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"Small Business Susan" - 5 new articles

  1. Fujitsu fi-6220C scanner and Windows 7 64bit
  2. Tracking the post release issues
  3. Microsoft support cases for ITpros now $499
  4. Missing migration info if you are going to SBS 2011
  5. Apparently we now have third Tuesday patching day
  6. More Recent Articles
  7. Search Small Business Susan
  8. Prior Mailing Archive

Fujitsu fi-6220C scanner and Windows 7 64bit

Fujitsu fi-6220C scanner

The driver was listed only as supporting Vista.
Would not be ‘seen’ as a scanner on Windows 7.

I was thinking dang, I’m going to have to buy a portable scanner just for this one off field job.
Found this –
$29 and the scanner driver in it works perfectly on a Windows 7 x64 laptop.

If at first the vendor says to upgrade, try looking around for options.

Tracking the post release issues

This has not been a good week in patching and updating.

The biggest patching mess was KB3004394 that was a root certificate update that had such odd side effects ranging from causing machines to fail WGA to applications not launching.   While Microsoft released an update to remove KB3004394 but I’m still scratching my head how this update got released in the first place.
Bulletin or KB KB numbers Post release issues
MS14-075 KB 3009712 Yes – Exchange 2010 sp3 update rollup 8 rereleased   – see
MS14-080 KB 3008923 IE9 and IE 11 crashing issues reported – see and
MS14-081 Word/Office/SharePoint, etc: 2910916 2899518 2899519 2920793 3018888 2920729 2920792 2883050 2899581 2889851 2910892
MS14-082 2726958 (2013), 2596927 (2007), 2553154 (2010) Yes, see
MS14-083 2920790 Offcompat, 2910929 (2013),  2910902 (2010),  2984942 (2013)
MS14-084 3012176 (VB 5.8), 3012172 (VB 5.7), 3012168 (VB5.6)
MS14-085 KB3013126
n.a. KB3004394 Yes – Patches for Windows 7 and Server 2008 have been pulled see
n.a. KB3011970 Yes – Appears to have been pulled from servers –
n.a. October public non security releases for Office See

Microsoft support cases for ITpros now $499

So apparently on 12/1 the price for the IT pro support cases increased from $249 to $499.

Wow.  Mind you this is not after hours support, this is the price for a support case.

Microsoft Professional Support

Professional Support provides you with access to Microsoft experts, to help you address problems encountered with the development, deployment and management of Microsoft software in business environments. Professional Support is available as a single “pay-per-incident” (PPI) or an annual contract with five incidents. Professional Support incidents focus on troubleshooting a specific problem, error message, or functionality that is not working as intended for Microsoft products. An incident is defined as a single support issue and the reasonable effort to resolve it. Incidents may be submitted online or over the phone. Response time will be between 2 and 8 hours, depending on severity of incident.

Professional Support Single Incident $499 USD for one incident
Professional Support 5-Pack Annual Support Contract $1,999 USD for five incidents

Missing migration info if you are going to SBS 2011

Event ID 5015:

If you migrate to SBS 2011 from SBS 2008 you will find a leftover event alert:
MSExchangeTransport Routing
Application 11/30/2014 11:39:40 AM
Error (Info) 19213
Microsoft Exchange cannot find a route to the source transport server or home MTA server CN=Microsoft MTAADEL:9530bd1b-2705-4cb9-bd0b-a890ec236f88,CN=Deleted Objects,CN=Configuration,DC=DOMAIN,DC=lan for connector CN=Windows SBS Company Web Connector SERVER,CN=Connections,CN=Exchange Routing Group (DWBGZMFD01QNBJR),CN=Routing Groups,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=DOMAIN,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=DOMAIN,DC=lan in routing tables with timestamp 11/30/2014 7:39:40 PM. Microsoft Exchange is ignoring the source transport server.

To fix it you need to follow these instructions in the old SBS 2008 migration info

Migrate CompanyWeb connector:
  1. To start the Exchange Management Shell, on the Destination Server, click Start. Then, in the search field, type Exchange Management Shell, right-click Exchange Management Shell, and then click Run as administrator.
  2. In the User Account Control window, click Continue.
  3. At the command prompt, type the following, and then press ENTER: set-transportserver –identity <DestinationServerName> -RootDropDirectorypath C:\inetpub\mailroot.
  4. At the command prompt, type get-transportserver | fl, and then press ENTER. Ensure that RootDropDirectorypath is set.
  5. At the command prompt, type the following, and then press ENTER: set-ForeignConnector –identity “Windows SBS Company Web Connector <SourceServerName> ” -SourceTransportServers <DestinationServerName>.

Apparently we now have third Tuesday patching day

Out today is

1. a rerelease of MS14-066 to Server 2012 and Server 2008 R2 to fix a cipher problem that was causing performance issues with Access/SQL, problems with Amazon load balancers.

2. and out of band patch for Kerberos – critical to domain controllers and especially 2008R2 and lower.  Attacker would have to have credentials on the domain first in order to exploit and gain admin rights.

3.  A large Windows 8.1/server 2012 r2 update that (my understanding) is backporting some of the Windows 10 security enhancements back to Windows 8.1.

I would install number 1, wait on 2 and 3.


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